This study identifies the various types of collaborative tools available in South Africa by presenting an overview of the tools’ features as well as key areas where it can be utilised within an organisation. In addition, the study profiles and compares the major brands available in the market highlighting the key advantages and disadvantages of each tool as well as identifying the various tools each product incorporates. An analysis of the key factors driving and limiting the adoption of collaborative tools in South Africa is presented as well as the key factors that businesses in South Africa consider when selecting them.
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