Table of Contents
　　Executive Summary
　　Introduction
　　Survey Demographics
　　　　Gender
　　　　Household Income
　　　　Age
　　　　Region
　　　　Internet Access
　　　　Residence Owners vs. Renters
　　　　Number of Rooms per Residence
　　　　Age of Owned Homes
　　Home Security Service Subscribership
　　　　Security Service Subscribership
　　　　　　How Many Households are Subscribing?
　　　　　　Security Service Subscribers by Age Group
　　　　　　Non-Subscriber Interest in Obtaining Security Service
　　Current Use of Home Automation Devices & Systems
　　　　Current Use by General Category
　　　　Device/System Ownership by US Region
　　　　Device/System Ownership by Age
　　　　Average Number of Rooms per Household by Device/System Ownership
　　Simple Timers
　　　　Popular Applications
　　　　Satisfaction
　　　　Reasons for Lack of Satisfaction with Simple Timers
　　Standalone Automation Systems
　　　　Popular Applications
　　　　Satisfaction
　　　　Reasons for Lack of Satisfaction with Standalone Automation System
　　Automation System Connected to Home Network
　　　　Popular Applications
　　　　Satisfaction
　　　　Reasons for Lack of Satisfaction with Automation System Connected to Home Network
　　Self-Installed vs. Professionally-Installed Automation Systems
　　　　Standalone Systems
　　　　Systems Connected to Home Network
　　　　Decision Criteria for Self vs. Professional Installation
　　Popular Type of Communications
　　　　Communications Being Used by Standalone Systems
　　　　Communications Being Used by Automation Systems Connected to Home Networks
　　Automation System Users: Monitoring & Controlling the Home Front Remotely
　　　　Current Ability to Remotely Access
　　　　Methods Being Used to Remotely Access Automation Systems
　　　　Importance of Monitoring vs. Controlling Remotely
　　　　Willingness to Pay Fee to Service Provider for Remote Access for Automation
　　　　Cost Sensitivity for Remote Access
　　Overall Consumer Interest in Remotely Monitoring & Controlling the Home
　　　　General Interest in Monitoring Home While Away by Internet
　　　　General Consumer Interest in Monitoring/Controlling Home Automation Applications Remotely
　　　　　　Controlling Lights
　　　　　　Controlling Heating or Cooling Systems
　　　　　　Controlling a Security System
　　　　　　Notifications of a Security Alert
　　　　　　Monitoring Electrical Use
　　　　　　Controlling Sprinkler Systems
　　　　　　Monitoring Home via Security Camera
　　　　　　Applications in the Most Demand
　　　　　　Applications Currently Being Accessed Remotely by Automation System Users
　　　　　　Willingness to Pay Monthly Fee for Remote Access
　　Systems to Control Heating & Cooling
　　　　Current Automation Systems Enabling Control
　　　　Programmable Thermostat
　　Automation System Brands or Technologies Currently Owned
　　Power Consumption Management
　　　　Power Load Management System & Plan: Current Use
　　　　Interest in Power Load Management Plan
　　　　Power Load Users: Interest in Power Consumption Proactive Monitoring
　　Demand for Pre-Installed Wiring in New Homes
　　　　Interest
　　　　Price Willing to Pay
　　European Consumer Surveys
　　　　Ownership of Home Automation System
　　　　Remote Access
　　North American Forecasts
　　Selected Vendors
　　　　AT&T
　　　　Bell Canada
　　　　Control4
　　　　Crestron
　　　　D-Link
　　　　Exceptional Innovations
　　　　GE Security
　　　　iControl Networks
　　　　Intermatic
　　　　Linksys
　　　　NextAlarm.com
　　　　SmartLabs
　　　　Universal Devices
　　　　Visonic
　　　　Zensys
　　Methodology
　　Related In-Stat Reports

List of Tables
　　Table 1. Type of Device/System Owned by US Region
　　Table 2. Type of Device/System Owned by Age Group
　　Table 3. Fee Willing to Pay for Remote Access by Application vs. Subsets of Respondents by System Ownership, Own/Rent Home, Have Security Service, Interested in Power Load Plan
　　Table 4. Automation System Brands or Technologies Currently Owned: Standalone System vs. System Connected to PC Network
　　Table 5. North American Households, Households with Automation System, Households with Remote Access to Automation System & Service Revenue for Remote Access to Home Automation (Households in Thousands, Revenue in US$M)
　　Table 6. North American Households with Automation System, Number of Systems in Use & Home Automation Systems Connected to PC Home Network (Households in Thousands)

List of Figures
　　Figure 1. Participants’ Gender by Survey
　　Figure 2. Participants’ Household Income
　　Figure 3. Home Automation/Security Survey Participants by Age Group
　　Figure 4. US Participants by Region
　　Figure 5. Participants by Internet Access at Home: Dial-up, Broadband, and No Access
　　Figure 6. Own vs. Rent Residence
　　Figure 7. Number of Rooms per Residence
　　Figure 8. Age of Home
　　Figure 9. Subscribers vs. Non-Subscribers of Home Security Service: Home Automation/Security Survey
　　Figure 10. Subscribers vs. Non-Subscribers of Home Security Service: RTS Web Survey
　　Figure 11. Subscribers vs. Non-Subscribers of Home Security Service: RTS Telephone Survey
　　Figure 12. Security Service Subscribers by Age Group: Home Automation/Security Survey vs. All Respondents
　　Figure 13. Security Service Subscribers by Age Group: RTS Phone vs. RTS Web Surveys with Age Comparisons for All Respondents
　　Figure 14. Non-Subscriber Interest in Obtaining Security Service: Home Automation/Security Survey
　　Figure 15. Non-Subscriber Interest in Obtaining Security Service: RTS Web Survey
　　Figure 16. Non-Subscriber Interest in Obtaining Security Service: RTS Phone Survey
　　Figure 17. Current Use of Home Automation Device/System by Category
　　Figure 18. Average Number of Rooms per Household by Device/System Ownership
　　Figure 19. Simple Timer Use by Type of Device Controlled
　　Figure 20. Satisfaction with Simple Timers
　　Figure 21. Reason for Lack of Satisfaction with Simple Timers
　　Figure 22. Standalone Automation System Use by Type of Device Controlled
　　Figure 23. Satisfaction with Standalone Automation System
　　Figure 24. Reason for Lack of Satisfaction with Standalone Automation System
　　Figure 25. Automation System Connected to Home Network Use by Type of Device Controlled
　　Figure 26. Satisfaction with Automation System Connected to Home Network
　　Figure 27. Reason for Lack of Satisfaction with Automation System Connected to Home Network
　　Figure 28. Installation of Standalone Systems
　　Figure 29. Installation of Automation System Connected to Home Network
　　Figure 30. Decision Criteria for Self vs. Professional Installation by Type of System
　　Figure 31. Standalone System Methods of Communicating/Controlling
　　Figure 32. Home Network-Connected Methods of Communicating/Controlling
　　Figure 33. Current Ability to Remotely Access Automation Systems
　　Figure 34. Automation System Remote Access by Method: PC vs. Mobile Phone, or Both
　　Figure 35. Importance of Automation System Users to Remotely Monitor Functions
　　Figure 36. Importance of Automation System Users to Remotely Control Functions
　　Figure 37. Willingness to Pay Fee to Service Provider for Automation Remote Access
　　Figure 38. How Much Users are Willing to Pay for Remote Access
　　Figure 39. General Interest of All Respondents in Monitoring Home or Household Occupants Remotely by Internet
　　Figure 40. Interest in Control of Lighting
　　Figure 41. Interest in Control of Heating or Cooling Systems
　　Figure 42. Interest in Control of a Security System
　　Figure 43. Interest in Security Alerts
　　Figure 44. Interest in Monitoring Electrical Use
　　Figure 45. Interest in Control of Sprinkler Systems
　　Figure 46. Interest in Monitoring Home via Security Camera
　　Figure 47. Remote Applications in Demand
　　Figure 48. Remote Applications Currently Being Used
　　Figure 49. Control of Heating & Cooling by Automation Systems
　　Figure 50. Programmable Thermostat Ownership
　　Figure 51. Power Load Management Plan Use
　　Figure 52. Interest in Power Load Management Plan
　　Figure 53. Interest in Proactive Monitoring of Power Consumption
　　Figure 54. Interest in New Home Pre-Installed Wiring: Computer Networking vs. Audio/Video Distribution vs. Home Automation Systems
　　Figure 55. Price Willing to Pay for New Home Pre-Installed Wiring
　　Figure 56. Ownership of Home Automation System: France, Germany, & UK Households
　　Figure 57. Remote Access to Home Automation: France, Germany, & UK Households